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Shipping Policy

Thank you for choosing Cable Mart Inc for your cable accessory needs. We strive to provide you with a smooth and reliable shopping experience. Please familiarize yourself with our shipping policies below:

1. Shipping Methods: We offer various shipping methods to cater to your specific requirements, including standard shipping, expedited shipping, and international shipping. The available options and associated costs will be presented to you during the checkout process.

2. Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. Custom or personalized cable accessories may require additional processing time.

3. Shipping Rates: Shipping rates are determined based on the weight, dimensions, destination, and shipping method chosen during checkout. You can obtain a shipping cost estimate before finalizing your order.

4. Domestic and International Shipping: We provide both domestic and international shipping services. Please be aware that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

5. Delivery Times: The delivery times can vary based on the shipping method, your location, and other factors outside our control. Estimated delivery times are provided during the checkout process.

6. Order Tracking: Upon shipment, you will receive a tracking number via email, allowing you to monitor the status of your package and estimate the delivery date.

7. Shipping Carriers: We collaborate with trusted shipping carriers, and the selection of the carrier may depend on your location and the chosen shipping method.

8. Shipping Address: Please double-check that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for packages delivered to incorrect or incomplete addresses.

9. Delivery Confirmation: You will receive a delivery confirmation notification once your package is successfully delivered. If you face any delivery issues, please don't hesitate to contact our customer support team.

10. Missing or Damaged Items: In the unlikely event that your order arrives with missing or damaged items, please contact us within 7 days of delivery, and we will work to address the issue promptly.

11. Returns and Refunds: Please refer to our Return and Refund Policy for information on returning items and requesting refunds.

12. Holiday Shipping: During peak holiday seasons, delivery times may be longer than usual. We suggest placing orders in advance to ensure timely delivery.

13. Force Majeure: We cannot be held responsible for delays or non-delivery of packages due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseeable events.

14. Contact Us: If you have any questions or concerns regarding our shipping policies or need assistance with your order, please reach out to our customer support team at .Please note that Cable Mart Inc reserves the right to update these shipping policies at any time. For the most current information on our shipping services, please refer to our website. We appreciate your trust in us for your cable accessory needs and thank you for your business.

Return & Exchange Policy

Return Policy for CableMart Inc.

Thank you for shopping with CableMart Inc. We want you to be completely satisfied with your purchase. Please review our return policy below:

1. Return Period: You may return items purchased from CableMart Inc. within [X] days from the date of delivery.

2. Eligibility: To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as when it was delivered. This includes all accessories, manuals, and any additional items that came with the product.

3. Non-Returnable Items: Certain items are not eligible for return, including:

  • Custom or personalized products

  • Cables or accessories that have been installed or used

  • Items damaged due to customer mishandling

  • Products that are not in their original condition or are missing parts

4. Return Process: To initiate a return, please follow these steps: a. Contact our customer support team at [Customer Support Email] or [Customer Support Phone Number]. b. Provide your order number and a detailed explanation of the reason for the return. c. Our team will guide you through the return process, including issuing a return authorization if applicable.

5. Return Shipping: Return shipping costs are the responsibility of the customer, except in cases where CableMart Inc. is at fault, such as shipping the wrong item or a defective product. In such cases, we will provide a pre-paid shipping label.

6. Refunds: Once your return is received and inspected, we will process the refund within [X] business days. Refunds will be issued to the original method of payment.

7. Restocking Fee: A restocking fee of [X]% may be applied to returns of non-defective items, at our discretion.

8. Exchanges: If you wish to exchange an item, please follow the return process outlined above and then place a new order for the desired item.

9. Warranty Claims: If you believe your item is defective and is covered by a manufacturer's warranty, please contact us, and we will assist you in submitting a warranty claim.

10. Contact Us: If you have any questions or need assistance with a return, please reach out to our customer support team at [Customer Support Email] or [Customer Support Phone Number].

CableMart Inc. reserves the right to update and modify this return policy at any time. We recommend checking our website for the most current policy when initiating a return. Your satisfaction is important to us, and we thank you for choosing CableMart Inc. for your cable and accessory needs.

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